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NeckMate

NeckMate

Built from the feedback of 1,500+ Aussies going through neck & shoulder pain

Guards Your Neck & Shoulders All Night Long

Helps Ease Morning Headaches & Stiffness

Supports Better Sleep Posture

Customisable To Fit Your Sleeping Style

Choose Your Bundle
Buy 1
$149.99
$249.99
You save $100
MOST POPULAR
Buy 2
$209.99
$459.98
You save $250
BEST VALUE
Buy 4
$349.99
$879.96
You save $530
Choose Your Color
Your Bundle Includes
x1
NeckMate Pillow
$149.99
x1
Height Extension Kit
$25 FREE
x1
Bamboo Fiber Case
$35 FREE
1 Year Warranty
$30 FREE
AU Wide Delivery
$10 FREE
$249.99 $149.99 You save $100
Backed by a 90 nights risk free trial
Free delivery
& returns
90 nights
risk free trial
48hr dispatch
from Sydney
LOVED BY 1,500+ HAPPY AUSSIES
Product description

NeckMate is an ergonomic pillow built specifically for neck and shoulder pain, engineered with our AlignFit Design to support your neck throughout the night, no matter what position you sleep in or how much you move. It's fully customisable to fit your exact sleeping style, with height adjustable slab extensions and adaptive memory foam that adjusts with you rather than the other way around.

It is finished with a premium bamboo fibre pillowcase, naturally moisture wicking and temperature controlling, so you stay comfortable from the moment you lie down to the moment you wake up.
Dimensions

Pillow (base): 63 cm x 38 cm X 13 cm

Height Extension 1: 2 cm

Height Extension 2: 3 cm

Adjustable Height Range: 13 cm – 18 cm (lowest setting to highest setting)

Weight: 1.3 kg
Materials, care & washing

Outer pillowcase: 95% bamboo, 5% spandex. Soft, breathable, and naturally moisture-wicking.

Inner core (and height slabs): Memory foam (polyurethane foam) shaped to hold its support and keep its form over time.

Care: Machine wash the pillowcase only, cold, up to 30°C, on a gentle cycle. Do not bleach or iron. Tumble dry on low heat. The inner foam core cannot be washed — spot clean only, and let it air out if needed.
Delivery & Guarantees

We provide free delivery on every NeckMate. If you'd like more details on delivery & shipping, head to our Shipping Policy page.

We only want you to keep NeckMate if it's actually making a difference for you. That's why every order comes with a 90 night risk free trial. Try it for up to 90 nights, and if it's not for you, let us know and we'll sort out a full refund plus we will cover your return shipping. On top of that, every NeckMate is backed by a one-year warranty, covering any manufacturing faults. For more information on 90 Nights Risk Free Trial & 1 year warranty head over to our Risk Free Trial & Warranty Policy page.
Disclaimer

NeckMate is designed to support better neck and shoulder posture and is not intended to diagnose, treat, cure, or prevent any medical condition. It is not a medical device, and any claims we make about neck and shoulder pain, morning stiffness, or better sleep describe a typical or possible benefit, not a guaranteed outcome, individual results can vary from person to person. Nothing on this page is intended as medical advice. If you have a pre-existing neck, shoulder, or spine condition, please consult a healthcare professional before use.
WHAT MAKES US DIFFERENT

Four reasons sleepers love NeckMate

Built from the feedback of 1,500+ Aussie, not a guess.

Before we designed NeckMate, we talked to over 1,500+ real Aussie customers dealing with this same problem, every single day. Then we spent over a year building and testing NeckMate around what they actually told us, not around what we assumed a pillow should look like.

Built to move with you, not against you.

NeckMate isn't one size fits all. It's highly adaptive and customisable to suit your specific sleeping style. Adjustable height from 13cm to 16cm, and a Alignfit design to keep supporting your neck whether you're on your side, back, stomach, or shifting all night long. However you sleep, it keeps up.

We don’t want you to have it, if it doesn’t work for you!

You've probably already got a pile of things that promised relief and didn't deliver. We don't want NeckMate to be one more. So we only want you to keep it if it's actually making a difference otherwise, it's 100% money back. That's why we back it with a 90 nights risk free trial and a 1 year warranty, when most pillow brands in Australia won't go anywhere near that.

Proudly Aussie Owned & Operated

NeckMate was designed, tested, and shipped from our own warehouse in NSW, by a local team that actually picks up the phone. Not an overseas brand that's never met the people it's selling to.

OUR PROMISE

If It's Not Working, We Don't Want You To Have It!

We don't want NeckMate to be just another pillow that ends up in the pile of things that haven't worked for you. We only want you to have it if it's actually working for you. That's why each NeckMate comes with a 90 Night Risk Free Trial. If it's not making a difference, send it back for a full refund no fuss!

Aussie owned & operated
Aussie owned & operated
Made from the feedback of 1500+ Aussies
Made from the feedback of 1500+ Aussies
Free delivery Australia wide
Free delivery Australia wide
If It's Not Working, We Don't Want You To Have It!

Jump to...

NeckMate Vs Others Benefits Customer stories How to setup FAQs
COMPARISON

Not all ergonomic pillows are built the same.

See how NeckMate stacks up against expensive ergonomic pillows and cheap knockoff ergonomic pillows, on the things that actually matter.

NeckMate
Ergonomic Support Pillow
Expensive Ergonomic Pillows
Cheap Knockoff Ergonomic Pillows
Price
$159.99
Often $180-$250+ for one
$50-$120
Neck & Shoulder Support
Stays supportive in all sleep positions, even when you move during the night
Typically supports only in specific sleep positions and the moment you move the support is gone
Mimics ergonomic design but fails to properly support neck & shoulders
Adapts To Your Sleep Style
Height adjustable from 13cm to 18cm + adaptive memory foam. Fully adjustable to your specific sleeping style
Limited adjustability to height. Mainly made for one sleeping style
No height adjustment or any adaptability to your sleeping style
Long Term Durability
Holds its shape night after night, up to 3–4 years
Can hold its shape night after night, up to 3–4 years
Made out of cheap foam that flattens within months
Cool & Dry All Night
Has bamboo fibre case, cool, breathable & moisture wicking
Most still trap heat and leave you waking up hot and uncomfortable
Made out of polyester so it traps heat & moisture during sleep, causes more nighttime sweating
Aussie Owned & Operated
100% Aussie owned, shipped from NSW
Typically international brands with no local presence or accountability
Anonymous companies selling from China
Guarantees & Warranties
90 nights risk free trial + one-year warranty
Limited guarantees & warranties
Claims a guarantee but fine print makes it almost impossible to use
NeckMate
Ergonomic Support Pillow
Price
$159.99
Neck & Shoulder Support
Stays supportive in all sleep positions, even when you move during the night
Adapts To Your Sleep Style
Height adjustable from 13cm to 18cm + adaptive memory foam. Fully adjustable to your specific sleeping style
Long Term Durability
Holds its shape night after night, up to 3–4 years
Cool & Dry All Night
Has bamboo fibre case, cool, breathable & moisture wicking
Aussie Owned & Operated
100% Aussie owned, shipped from NSW
Guarantees & Warranties
90 nights risk free trial + one-year warranty
Expensive Ergonomic Pillows
Price
Often $180-$250+ for one
Neck & Shoulder Support
Typically supports only in specific sleep positions and the moment you move the support is gone
Adapts To Your Sleep Style
Limited adjustability to height. Mainly made for one sleeping style
Long Term Durability
Can hold its shape night after night, up to 3–4 years
Cool & Dry All Night
Most still trap heat and leave you waking up hot and uncomfortable
Aussie Owned & Operated
Typically international brands with no local presence or accountability
Guarantees & Warranties
Limited guarantees & warranties
Cheap Knockoff Ergonomic Pillows
Price
$50-$120
Neck & Shoulder Support
Mimics ergonomic design but fails to properly support neck & shoulders
Adapts To Your Sleep Style
No height adjustment or any adaptability to your sleeping style
Long Term Durability
Made out of cheap foam that flattens within months
Cool & Dry All Night
Made out of polyester so it traps heat & moisture during sleep, causes more nighttime sweating
Aussie Owned & Operated
Anonymous companies selling from China
Guarantees & Warranties
Claims a guarantee but fine print makes it almost impossible to use
BENEFITS

What NeckMate does for you

Designed around the specific things that keep people with neck and shoulder pain up at night.

ALIGNFIT DESIGN

Neck & Shoulder Support That Works While You Sleep

Your neck carries a lot through the day and the last thing it needs is eight hours of being in the wrong position while you sleep. NeckMate's AlignFit design holds your head and neck in a natural, supported position from the moment you lie down. It keeps your neck where it needs to be, not where gravity takes it. Because the right fit overnight makes all the difference in the morning.

CUSTOM FIT

Customised To Your Specific Sleeping Style

Not everyone sleeps the same way, so why should everyone use the same pillow height? NeckMate lets you adjust the height anywhere from 13cm to 18cm by simply adding or removing the height extension slabs. Pair that with adaptive memory foam that moulds to your head and neck, and you've got a pillow that's set up for you, not for everyone else.

Cool & Dry

No More Waking Up Hot & Sweaty

There's nothing worse than waking up hot and sweaty at 3am. The bamboo fibre pillowcase that comes with every NeckMate is naturally moisture-wicking and temperature-controlling, so you stay cool and dry through the night, not just for the first hour.

UNMATCHED SUPPORT

Built For Every Sleep Style

Back sleeper. Side sleeper. Stomach sleeper. Moves around constantly. Doesn't matter. NeckMate is built to adapt to however you sleep, so no matter what position you end up in during the night, your neck is always supported and your alignment is always looked after.

Customer Stories

Loved by sleepers across Australia

Thousands of Aussies have made the switch, here's what they have to say.
Emma J. (Queensland)

"Finally waking up without that morning neck ache"

I've bought a few ergonomic pillows before and honestly most of them were a waste of money. This one is different. I move around a lot at night and it still keeps my neck in a decent position regardless of how I sleep. Bamboo pillowcase is a nice touch too, keeps things cool. Been using it for a few weeks now and the stiffness I used to wake up with has pretty much gone. Not going back to a regular pillow after this.
Emma J. (Queensland)
Verified Buyer
Harriet T. (New South Wales)

"Simple. No more neck soreness."

It's only been a week and I'm already telling anyone who'll listen about this pillow. I fall asleep so much faster now because I find that comfy spot straight away. The neck tension I used to wake up with has pretty much gone. Also works no matter what position I'm in which is a big deal for me because I move around heaps at night. Honestly can't believe I waited this long.
Harriet T. (New South Wales)
Verified Buyer
Joanne H. (Victoria)

"Finally one that works no matter how I sleep"

I've bought so many ergonomic pillows trying to sort out my neck and shoulder pain and none of them worked because I move around too much at night. This one is different. It stays comfortable and supportive no matter what position I'm in. My morning soreness, especially in my neck and shoulders, has noticeably improved. Would definitely recommend.
Joanne H. (Victoria)
Verified Buyer
Jin P. (New South Wales)

"It really has helped my neck discomfort"

I don't write many reviews but this pillow genuinely deserves one. I was waking up with neck pain almost every single morning and just accepted it as my normal. Tried switching to this and within a couple of weeks it was gone. Like actually gone. The quality feels solid, nothing like the cheap ones I've tried before, and it's comfortable from the first night. It just does what it says it will. Simple as that.
Jin P. (New South Wales)
Verified Buyer
Lynn M. (South Australia)

"Was a wee bit dubious at first"

Was a wee bit dubious at first if I'm being honest. The first night I couldn't quite get comfortable and thought I'd made a mistake. But I stuck with it and by about day 6 I couldn't be happier. No restless sleep, no neck pain, just actually waking up feeling rested for once. If you're on the fence about it, just give it a proper chance. Took me a few nights to adjust but so glad I didn't give up on it.
Lynn M. (South Australia)
Verified Buyer
Emma J. (Queensland)

"Finally waking up without that morning neck ache"

I've bought a few ergonomic pillows before and honestly most of them were a waste of money. This one is different. I move around a lot at night and it still keeps my neck in a decent position regardless of how I sleep. Bamboo pillowcase is a nice touch too, keeps things cool. Been using it for a few weeks now and the stiffness I used to wake up with has pretty much gone. Not going back to a regular pillow after this.
Emma J. (Queensland)
Verified Buyer
Harriet T. (New South Wales)

"Simple. No more neck soreness."

It's only been a week and I'm already telling anyone who'll listen about this pillow. I fall asleep so much faster now because I find that comfy spot straight away. The neck tension I used to wake up with has pretty much gone. Also works no matter what position I'm in which is a big deal for me because I move around heaps at night. Honestly can't believe I waited this long.
Harriet T. (New South Wales)
Verified Buyer
Joanne H. (Victoria)

"Finally one that works no matter how I sleep"

I've bought so many ergonomic pillows trying to sort out my neck and shoulder pain and none of them worked because I move around too much at night. This one is different. It stays comfortable and supportive no matter what position I'm in. My morning soreness, especially in my neck and shoulders, has noticeably improved. Would definitely recommend.
Joanne H. (Victoria)
Verified Buyer
Jin P. (New South Wales)

"It really has helped my neck discomfort"

I don't write many reviews but this pillow genuinely deserves one. I was waking up with neck pain almost every single morning and just accepted it as my normal. Tried switching to this and within a couple of weeks it was gone. Like actually gone. The quality feels solid, nothing like the cheap ones I've tried before, and it's comfortable from the first night. It just does what it says it will. Simple as that.
Jin P. (New South Wales)
Verified Buyer
Lynn M. (South Australia)

"Was a wee bit dubious at first"

Was a wee bit dubious at first if I'm being honest. The first night I couldn't quite get comfortable and thought I'd made a mistake. But I stuck with it and by about day 6 I couldn't be happier. No restless sleep, no neck pain, just actually waking up feeling rested for once. If you're on the fence about it, just give it a proper chance. Took me a few nights to adjust but so glad I didn't give up on it.
Lynn M. (South Australia)
Verified Buyer
Emma J. (Queensland)

"Finally waking up without that morning neck ache"

I've bought a few ergonomic pillows before and honestly most of them were a waste of money. This one is different. I move around a lot at night and it still keeps my neck in a decent position regardless of how I sleep. Bamboo pillowcase is a nice touch too, keeps things cool. Been using it for a few weeks now and the stiffness I used to wake up with has pretty much gone. Not going back to a regular pillow after this.
Emma J. (Queensland)
Verified Buyer
Harriet T. (New South Wales)

"Simple. No more neck soreness."

It's only been a week and I'm already telling anyone who'll listen about this pillow. I fall asleep so much faster now because I find that comfy spot straight away. The neck tension I used to wake up with has pretty much gone. Also works no matter what position I'm in which is a big deal for me because I move around heaps at night. Honestly can't believe I waited this long.
Harriet T. (New South Wales)
Verified Buyer
Joanne H. (Victoria)

"Finally one that works no matter how I sleep"

I've bought so many ergonomic pillows trying to sort out my neck and shoulder pain and none of them worked because I move around too much at night. This one is different. It stays comfortable and supportive no matter what position I'm in. My morning soreness, especially in my neck and shoulders, has noticeably improved. Would definitely recommend.
Joanne H. (Victoria)
Verified Buyer
Jin P. (New South Wales)

"It really has helped my neck discomfort"

I don't write many reviews but this pillow genuinely deserves one. I was waking up with neck pain almost every single morning and just accepted it as my normal. Tried switching to this and within a couple of weeks it was gone. Like actually gone. The quality feels solid, nothing like the cheap ones I've tried before, and it's comfortable from the first night. It just does what it says it will. Simple as that.
Jin P. (New South Wales)
Verified Buyer
Lynn M. (South Australia)

"Was a wee bit dubious at first"

Was a wee bit dubious at first if I'm being honest. The first night I couldn't quite get comfortable and thought I'd made a mistake. But I stuck with it and by about day 6 I couldn't be happier. No restless sleep, no neck pain, just actually waking up feeling rested for once. If you're on the fence about it, just give it a proper chance. Took me a few nights to adjust but so glad I didn't give up on it.
Lynn M. (South Australia)
Verified Buyer
Emma J. (Queensland)

"Finally waking up without that morning neck ache"

I've bought a few ergonomic pillows before and honestly most of them were a waste of money. This one is different. I move around a lot at night and it still keeps my neck in a decent position regardless of how I sleep. Bamboo pillowcase is a nice touch too, keeps things cool. Been using it for a few weeks now and the stiffness I used to wake up with has pretty much gone. Not going back to a regular pillow after this.
Emma J. (Queensland)
Verified Buyer
Harriet T. (New South Wales)

"Simple. No more neck soreness."

It's only been a week and I'm already telling anyone who'll listen about this pillow. I fall asleep so much faster now because I find that comfy spot straight away. The neck tension I used to wake up with has pretty much gone. Also works no matter what position I'm in which is a big deal for me because I move around heaps at night. Honestly can't believe I waited this long.
Harriet T. (New South Wales)
Verified Buyer
Joanne H. (Victoria)

"Finally one that works no matter how I sleep"

I've bought so many ergonomic pillows trying to sort out my neck and shoulder pain and none of them worked because I move around too much at night. This one is different. It stays comfortable and supportive no matter what position I'm in. My morning soreness, especially in my neck and shoulders, has noticeably improved. Would definitely recommend.
Joanne H. (Victoria)
Verified Buyer
Jin P. (New South Wales)

"It really has helped my neck discomfort"

I don't write many reviews but this pillow genuinely deserves one. I was waking up with neck pain almost every single morning and just accepted it as my normal. Tried switching to this and within a couple of weeks it was gone. Like actually gone. The quality feels solid, nothing like the cheap ones I've tried before, and it's comfortable from the first night. It just does what it says it will. Simple as that.
Jin P. (New South Wales)
Verified Buyer
Lynn M. (South Australia)

"Was a wee bit dubious at first"

Was a wee bit dubious at first if I'm being honest. The first night I couldn't quite get comfortable and thought I'd made a mistake. But I stuck with it and by about day 6 I couldn't be happier. No restless sleep, no neck pain, just actually waking up feeling rested for once. If you're on the fence about it, just give it a proper chance. Took me a few nights to adjust but so glad I didn't give up on it.
Lynn M. (South Australia)
Verified Buyer
Emma J. (Queensland)

"Finally waking up without that morning neck ache"

I've bought a few ergonomic pillows before and honestly most of them were a waste of money. This one is different. I move around a lot at night and it still keeps my neck in a decent position regardless of how I sleep. Bamboo pillowcase is a nice touch too, keeps things cool. Been using it for a few weeks now and the stiffness I used to wake up with has pretty much gone. Not going back to a regular pillow after this.
Emma J. (Queensland)
Verified Buyer
Harriet T. (New South Wales)

"Simple. No more neck soreness."

It's only been a week and I'm already telling anyone who'll listen about this pillow. I fall asleep so much faster now because I find that comfy spot straight away. The neck tension I used to wake up with has pretty much gone. Also works no matter what position I'm in which is a big deal for me because I move around heaps at night. Honestly can't believe I waited this long.
Harriet T. (New South Wales)
Verified Buyer
Joanne H. (Victoria)

"Finally one that works no matter how I sleep"

I've bought so many ergonomic pillows trying to sort out my neck and shoulder pain and none of them worked because I move around too much at night. This one is different. It stays comfortable and supportive no matter what position I'm in. My morning soreness, especially in my neck and shoulders, has noticeably improved. Would definitely recommend.
Joanne H. (Victoria)
Verified Buyer
Jin P. (New South Wales)

"It really has helped my neck discomfort"

I don't write many reviews but this pillow genuinely deserves one. I was waking up with neck pain almost every single morning and just accepted it as my normal. Tried switching to this and within a couple of weeks it was gone. Like actually gone. The quality feels solid, nothing like the cheap ones I've tried before, and it's comfortable from the first night. It just does what it says it will. Simple as that.
Jin P. (New South Wales)
Verified Buyer
Lynn M. (South Australia)

"Was a wee bit dubious at first"

Was a wee bit dubious at first if I'm being honest. The first night I couldn't quite get comfortable and thought I'd made a mistake. But I stuck with it and by about day 6 I couldn't be happier. No restless sleep, no neck pain, just actually waking up feeling rested for once. If you're on the fence about it, just give it a proper chance. Took me a few nights to adjust but so glad I didn't give up on it.
Lynn M. (South Australia)
Verified Buyer
HOW TO SETUP

3 Steps To Set Up Your NeckMate

Step 1: Unbox & Assemble

Unbox NeckMate and slide the bamboo pillowcase on top of the pillow base and you're ready for step two.

Step 2: Set Your Height

Insert or remove the height extension slabs to find the right height for your sleeping style anywhere from 13cm to 18cm.

Step 3: Sleep & Feel The Difference

That's it. Lay your head down, let NeckMate do its thing, and wake up feeling the difference.

COMPLETE YOUR SETUP

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GOOD TO KNOW

Common questions asked by customers

Most ergonomic pillows on the market copy a shape without actually engineering proper support. NeckMate was developed over more than a year of research and testing specifically to keep your neck aligned no matter what position you sleep in or how much you move through the night. It's not just the shape, it's the way the whole pillow is built to work with your body.

Some people feel a difference from night one. However some takes a few nights to adjust, especially if you've been sleeping on a regular pillow for years. We recommend giving it at least one to two weeks before judging it, which is why we offer 90 nights to try it properly.

The organic bamboo fibre pillowcase is removable and machine washable. We recommend washing it on a gentle cold cycle and air drying to keep it in the best condition.

NeckMate comes with an adjustable insert that lets you set the height to suit exactly how you sleep. If you sleep on your side you'll likely want more height, if you're a back sleeper you may prefer it lower. It takes a minute to adjust and makes a big difference to getting the right fit.

Yes. The height adjustable design and the adaptive memory foam means you can set it up to suit your body and sleeping style regardless of your build. It's designed to work for a wide range of sleepers, not a one-size-fits-all approach.

The bamboo pillowcase is fully machine washable. The memory foam pillow itself should not be machine washed. We recommend spot cleaning if needed and allowing it to air out regularly to keep it fresh.