Shipping Information

A MESSAGE TO YOU

We know you are excited to get your products, we are too! That is why we do our best to ensure the delivery is done as fast as possible to ensure you get your items fast.

SHIPPING PROCESS

Order Processing: Orders are usually processed within 1-4 working days, with the exception of orders made on weekends (Friday-Sunday), orders made over the weekend period will be processed on the next working day (Monday).
Tracking Information: Once your order has been processed, you will receive an email with tracking details. This allows you to monitor the progress of your order until it reaches its destination.
Multiple Items Ordered: If you order multiple items in a single order, they may ship from multiple locations based on stock availability. This is done to ensure that you receive your full order as quickly as possible.

WHERE IS YOUR HQ AND WAREHOUSE BASED?

Our warehouses are located in Sydney, NSW and our office is located in Adelaide, SA.

IS DELIVERY FREE?

Yes we offer FREE Delivery Australia Wide for all orders.

DO YOU PROVIDE GUARANTEE?

Yes, we provide a 90 Day Money Back Guarantee. Read more about our guarantee on Return and Refund Policy

HOW LONG UNTIL I GET MY PRODUCT?

All orders are dispatched from our warehouse in Sydney, Australia. We process orders Monday through Friday, excluding public holidays. If you place your order before 2PM AEST on a business day, it will usually be dispatched the same day. Orders placed after 2PM will be dispatched the next business day. We offer FREE standard shipping Australia-wide.

Delivery times vary by location:
- Metro Areas: 2–6 business days
- Rural or Regional Areas: 4–10 business days
- Approximate Shipping time all locations: 2-10 days

Order Tracking : Once your order is shipped, an order tracking number will be sent to your email within 24 hours.